We don’t mean to intrude, but you’ve just landed on the perfect blog post for such a state of mind.

If you’ve had enough of punching time cards, having your meal times determined by a scheduling program, and answering to middle-management, then perhaps there’s no better time than now to turn those daydreams into reality.

There’s a lot to consider and plan for when becoming your own boss and starting an online business — like what kind of business will you start?

How to Start an Online Business

We live in a connected world, with the internet and technology enabling ample opportunities to start successful businesses online. If you decide to give up the office or retail life and become a digital entrepreneur, you’ll be in good company.

Online, home-based businesses are on the rise and are valuable sources of income for many. Depending on your needs and goals, your business may be a part-time side hustle or it could be your full-time venture.

Is starting an online business a good idea? Online businesses may require fewer investments as compared to brick-and-mortar businesses that require external facilities or a hired staff, and they offer a flexible work-life balance as it’s dictated by you. However, keep in mind that you may need to convert part of your home and living space to support your business, especially as it grows.

Let’s explore some online business ideas that you can launch with a little business planning and a website (and that aren’t MLMs.)

15 Online Business Ideas

Ready to be your own boss? With these business ideas, you can be.

1. Web designer

Web designers are in demand.

As brick-and-mortar businesses convert into online retailers, they all need websites. Business owners often don’t have the time to create and design beautiful, functional websites. Even with the advent of easy-to-use website builders, they seek outside counsel and assistance.

And it isn’t just small businesses that need web design help, large companies frequently hire design consultants to assist with their needs.

Web design is all about creating an intuitive, beautiful experience for the end-user, so if helping others and designing are your passions, this is a great business idea to consider starting from home.

2. Personal fitness trainer

The pandemic has shown us that traditionally in-person businesses can be successful online. You may be accustomed to going to a gym or studio to learn and instruct, but there’s nothing stopping you from doing that online, too.

A website, camera, and open floor space are all you really need to get started if you’re knowledgeable about proper exercise, motivation, and healthy living. Once you build your reputation and your business grows, you may find that you’ll want to start making house calls or letting your clients come to you.

Before starting a personal fitness training business, make sure to research local guidelines to determine if any special licensing is required.

3. Copywriter

Do you have a way with words? The ability to sway people by pen or keyboard? If yes, it’s time to give serious consideration to becoming a copywriter.

Great copy helps convert website visitors into customers, so website owners everywhere seek help writing content like FAQs and blog posts.

To attract those website owners and convince them to hire you, you’ll need to put your skills to work. Start by creating a website to showcase your strengths. Make sure to include an “About” page where prospective clients can learn about you, samples of your work, and make it easy for them to contact you — a “Contact Us” page is great, but your contact information should be discoverable from every page.

4. Interior Designer

Some people have an eye for style, and some don’t. If you do, why not help others create the living or workspaces of their dreams?

Someone, somewhere, doesn’t understand that houndstooth can’t be matched with plaid, or what color walls best pair with their flooring. Your stylistic expertise is what they need and they’ll be happy to pay for a consultation.

As with any business, social proof is important, so you’ll want to showcase your work on your website. Consider adding a blog to your site to keep your readers up-to-date with trends and inform them of what you’ve been working on.

5. Dropshipper

Have you thought about starting an online retail business, only to abandon your dream because you don’t have the funds to invest in a large inventory of products?

Dropshipping solves that issue for you. With dropshipping, you can sell products on your site without worrying about stocking and inventory. It works like this: When you sell a product on your site it’s purchased from a third party who fulfills shipping, so you never have to touch the product. These third-party sellers are normally wholesalers or manufacturers, and you’ll still make a profit from the sales.

Dropshipping means low overhead. You don’t have to purchase any products unless you’ve made a sale and it’s been paid for by the customer. This also gives you great control and flexibility when it comes to testing new products in your market. 

6. Personal chef

Does everyone rave about your cooking? Perhaps now is the time to turn your culinary prowess into a profitable business.

Depending on local regulations and guidelines, you can use your home kitchen to create nutritious, enjoyable meals for your clients. As your business grows, you may need to find a commercial kitchen and hire helpers, but the majority of your marketing, planning, and business work can be done from the comfort of your own home.

Happy clients and referrals will help your business grow, so don’t hesitate to create a website to show off your delicious meals and share information about your offerings.

7. Grant writer

Non-profit organizations rely on donations to fund their goodwill initiatives. There are many opportunities for them to apply for grants to receive funding, but oftentimes, the people behind the scenes are juggling many roles, and don’t have the time to write the incredible grant proposals they need to secure funds.

This is where you come in. Are you a master of pen and keyboard? Do you have a knack for laying information out concisely and persuasively? There are so many organizations vying for a limited amount of grants, that it’s imperative for proposals to be well-formatted and well-written.

There are many free resources online that can help you learn how to write the perfect proposal. Once you’ve nailed it, pitch your services to different organizations and create a website where people seeking grant writers can contact you.

8. Life coach

Does everyone in your friend group rely on you for advice? Do they seek you out for your sage wisdom on love, work, and any other number of personal and professional issues?

Sounds like you might already be a bit of a life coach. Life coaches aren’t therapists, but they do help individuals focus on the life they want, provide guidance and counsel, and help people to achieve their goals.

Some life coaches prefer to coach and speak to big crowds, but it’s a career that can easily be done from your home. While life coaches don’t technically need a license to operate, there are programs designed to help you become a life coach that offer certifications. As with any business, you’ll need to invest in your online presence to build your audience of prospective customers.

9. Blogger

Blogs and websites have democratized the information age, letting anyone who has an interest or is an expert on a topic hold court. Blogging is one of the most popular ways that people share information, and you can manage your blog from home or anywhere!

To be a blogger, you undoubtedly have to have your own site. To be successful, you’ll need to create fresh, interesting content that appeals to your audience. Encourage your readers to share your posts with their friends and on social media to grow your following.

As your blog gains more and more engaged readers, you can offer advertising space on your blog for additional income. If you’re seriously considering becoming a blogger, check out this post about what you need to know when starting a blog.

10.  Virtual assistant

Are you an organizational powerhouse? Have you been called “Type A” more than once? A virtual assistant position may be perfect for you.

Busy executives and business owners can reach a point where they’re inundated with responsibilities and don’t have the time to manage all their tasks. Appointments, emails, video calls — all of these things add up and are time-consuming.

As a virtual assistant, you’d be stepping in to provide the help and organization they so desperately need. You’d carry your tasks out at home, from scheduling meetings and appointments to replying to emails, fielding phone calls, and managing documents. And all of these things are easily achievable using cloud-based solutions. 

So, if you’re the type who plans everything from morning to sundown, you can have a lot of fun and find fulfillment as a Virtual Assistant. 

11.  Consultant

Someone, somewhere, needs your expertise. Consultants are experts in their fields, and they are paid to advise others in their field or to address specific issues others are facing. It’s not the same as a coach, who provides advice and motivation so you meet your goals.

Usually, consultants offer their services to businesses, although individuals sometimes seek out consultants, too. As a home-based consultant, you have the flexibility to determine your own schedule and rates, and there isn’t much overhead when starting your business. However, it takes time to build your clientele, so make sure you highlight your expertise and other relevant information on your site and include social proof where possible. 

12.  Instructor/Tutor

Covid-19 has changed the face of education, and now is a great time to start an online tutoring business. Parents everywhere are struggling to run their households, manage their careers, and act as secondary (or primary) teachers as their kids attend remote schooling.

If you’re knowledgeable and have a gift for teaching, why not help out in this time of increased need and get paid for it? All that’s required are a computer, a website, and a camera. You can conduct online lessons and tutoring sessions, and add helpful content to your site.

If you do well, your students’ parents will be your best advocates — touting your expertise and sharing your information with other parents in similar situations, and word-of-mouth is a powerful marketing tool.

13. Podcaster

Podcasts are insanely popular. In fact, almost 60% of U.S. consumers listen to podcasts.

If you like the sound of your own voice and think others may, too, then consider starting a podcast. All of us have stories to share and knowledge that we can impart to others.

To get started with podcasting, you’ll need the following:

• A quality microphone
• Software or tools to record audio
• Audio editing tools
• A website

To gain more listeners, try partnering with other more well-known podcasters or thought leaders as you get started. And don’t forget to encourage your listeners to leave reviews!

14. Domain Investor

You’ve heard of real estate investors, but did you know that domain investing is a thing?

Just like real estate properties, domains are great investments because a good domain name will only increase in value. Domain investing means buying domain names and then selling them for a greater amount.

Good domain names have to meet certain criteria, like being short, memorable, and brandable. Business owners will pay for the right domain name because domains are the core of a business’ digital identity. You’ll need to do your research before jumping into the world of domain investing, as you’ll be using your own funds to get started, and you don’t want to lose your money.

Luckily, there are many online resources that can help you get started with domain investing, and there are plenty of sites, like BuyDomains.com, that offer reasonably priced premium domain names which you can resell.

15.  Freelance Editor

Does the thought of correcting someone’s diction and syntax excite you? Do you have fond memories of red pens in the pre-digital era? Are you the person your friends rely on for reviewing and improving important documents?

Sounds like you’ll make a mighty fine freelance editor. Freelance editors take on many roles, from editing grammar to content, and even SEO.

To get started, you’ll want to create a site to showcase your work. Ask friends and family that have relied on you for editing services to provide testimonials, and reach out to businesses you think could benefit from your services. Your work as a freelance editor can be done from anywhere — at home, while traveling, or in a rented space, whatever you prefer.

Ready to start your online business?

There’s no better time than now to launch an online business. We hope these ideas have inspired you to get started and pursue your dreams!

Before investing your time and money in a new venture, it’s always a good idea to take the time to validate your business idea and create a business plan. This way, you’ll know exactly who your audience is, and the best way to conduct your enterprise.

Do you have any other online business ideas you’d like to share? Comment below!

Developing a strategy around your brand and learning how to market it are pivotal to the success of not just your brand, but your business as well. And that’s exactly what we’re discussing in today’s blog post. 

If you’d like to learn more about what a brand is and the different elements that comprise it, check out part one of our Guide to Branding, “What is Branding?” here. 

What is Brand Strategy and Marketing?

A strong brand strategy helps you present a unified, consistent brand identity in market: Ranging from your site design, to your social media profiles, and even to how you communicate with customers. 

Consistency is pivotal to branding because it helps set expectations with your audience, and a consistently good experience with your brand increases brand loyalty. Without a brand strategy to drive that consistency, your business will suffer. 

Crafting a brand strategy isn’t difficult, but it does take time and effort. 

A good brand strategy helps you understand your business values and directs your brand to grow in manners beneficial to both your business and customers. It’ll help you communicate with your audience clearly and effectively, attract the right customers, and positions your brand in a way that helps you grow your market share. 

Why is Brand Strategy Important?

Without a good, consistent brand strategy your business will suffer. 

Crafting a brand strategy helps you understand who you are and what matters to your business, like your values and mission. Those are vitally important to understand when making marketing and business decisions. 

When you have an inconsistent brand, your marketing and communications take a hit, and if you can’t clearly communicate your brand and values to your customers, you’ve lost them. 

So let’s look into how to create a brand strategy and what you can do to succeed against the competition. 

How to Create a Brand Strategy

Before sitting down to create your brand strategy, it’s good to have the following information at hand:

• Who’s your target audience?
  • Who are you trying to reach? Do you know what your ideal customer looks like? To craft an effective brand strategy you must know who you’re talking to and what their needs are so you can offer the appropriate solution. If you know your audience, you can speak to them more effectively.
• Who’s your competition?
  • What other businesses and brands are competing for the same customers and audience? This information is vital to know. If you understand your competition, you can figure out how to position yourself in the marketplace to stand out from them and attract customers. 

Once you have that information handy, it’s time to start strategizing. So, let’s do it. To build your brand strategy, follow the steps below. 

Understanding the Core of Your Brand

Your business holds a set of core beliefs that drives and influences every aspect of your brand. You can think of these beliefs as your business values or your mission. 

When your brand and core business beliefs are aligned, it’s a powerful thing. When they’re not, well, you’re facing some issues. 

If you understand what drives your business, what drives your brand, then you can successfully communicate that to your customers both verbally and visually. It allows you to grow your business in a way that successfully sets you apart from competitors and engenders you to your audience. 

Without a set of guiding beliefs, your messaging will be erratic, employees may feel directionless, and overall, your business will suffer. 

To help you determine your core values and beliefs, ask yourself the following questions:

• Who am I? Why does this business exist?
  • These questions help you understand the purpose of your business. 
• What does the future of my business look like? What does success look like and how do I create it?
  • These questions help you understand your business’s vision and mission, and help you determine what needs to be done to support them. 

It’s essential that you start your brand strategy by diving into the heart of your brand and determining your values. These values and your core brand can then be shared with your audience and in market through messaging and visual representations. 

Define Your Brand Voice and Messaging

Now that you understand what makes your brand tick, it’s time to figure out how to communicate that to your customers and in the market. You can think of this as an exercise in brand messaging. 

Brand messaging is the practice of talking about who you are. Like with any practice, the more you hone and refine your messaging, the better it gets. Defining your brand messaging helps your brand communicate honestly and effectively. 

It’s important to spend time figuring out your brand messaging before jumping into the more visual aspects of your brand. That’s because your brand’s visual assets are largely an extension of your messaging and how you represent yourself online and in market. 

For example, when developing Domain.com’s brand strategy, we determined that our messaging needs to be authentic, interesting, and straightforward. Cleverness is okay, but we’re not cutesy and we won’t pander. We try to be honest and transparent while speaking clearly and simply — no “fluff.”

In turn, this helped us craft our visual identity — bold, strong, and energetic. Our approach with images and the more flexible creative elements of our brand is to find clean, clear imagery for complicated concepts. Our minimal illustration style is designed much like our messaging, again, no “fluff.”

To craft the best brand messaging, you’ll need to understand three things:

• Your brand’s personality. 
  • Long gone are the days when businesses were entirely formal and focused on transactions alone. Now, your brand needs to have some personality. What characteristics and human attributes does your brand express? Are you fun and cheerful or serious and direct? Determining what attributes to highlight in your messaging helps you build relationships with the right audience. 
• What voice to use. 
  • Your brand voice is unique. A car dealership doesn’t have the same voice as a non-profit, and for good reason. Your brand’s voice is your brand’s personality put into words and articulated in your customer-facing messaging. 
• What tone to take. 
  • A good way to determine your tone is to think about how you want your messaging to make people feel. Your voice won’t change, but your tone can depending on the context of your message or who you’re talking to. Just because your voice is clever, doesn’t mean you can’t have a serious tone when necessary. 

Once you’ve defined your brand messaging, it’ll be so much easier to communicate effectively and talk about who you are in market. Your brand messaging and voice should be used when sharing your brand story, making a pitch, or making a promise to your customers. 

Define Your Brand’s Visual Identity

Usually, when someone hears the word “brand” they immediately jump to thinking of colors and logos. However, we chose to include visual identity as the third step in your brand strategy because it’s a continuation of your brand messaging. 

Your brand expresses itself through colors, images, and icons just as much as it does with words. When crafting your visual identity keep in mind that you’re designing not just for your immediate needs, but for your brand’s future, too. 

With that said, your visual identity needs to be clear and intuitive so that the different elements, like colors and logos, work together. There needs to be an element of flexibility so that you can adapt and grow as your business does and as you introduce new products or services. And it needs to be comprehensive. Detail your color palette and what your imagery is meant to convey so that your employees or contractors understand and can apply your visual identity to their tasks and responsibilities. 

Translating Your Brand Strategy into Brand Guidelines

Now that you’ve gone through the exercise of determining your brand strategy it’s time to finalize it. 

Translating your brand strategy into a tangible document that contains your brand guidelines is an essential step in achieving business success. Having this information documented not only keeps you accountable, but it makes it easy to share with whomever needs the information, whether that be employees or an outside contractor. 

We recommend using a cloud-based tool, like Google Workspace or Microsoft 365, to track this information. Both tools make it easy to work from wherever you’re located and you can access your files across various devices. They also make it easy to collaborate with others and stay on top of tasks. 

Your brand guidelines should detail the following information:

• Mission
• Vision
• Voice & Tone
• Color Palette
• Logos, Taglines, and Icons
• Typography and font
• Visual Language and Identity
• Media kit 
  • Your media kit should include downloadable files of any logos or design elements that your employees or contractors may need to support your brand. 

Putting Your Brand into Market

Ready to take your business and brand into the market? Congrats!

Now that you’ve established your brand strategy, you’ve set yourself up for success. 

You can use your brand strategy and guidelines to talk your customers online and off — in email, via social media, and face-to-face. And you should absolutely use and refer to your brand guidelines when designing your website, the core of your digital identity. 

If you don’t have a website, we can help. With Domain.com’s WebsiteBuilder, you can get online quickly and easily. And while our AI-powered site builder helps make life a little easier by getting your site design started, you retain full control over customizing your site to support your brand identity. 

So what are you waiting for? Get started today. 

As you begin learning the SEO ropes, you may feel like you’re learning a complex second language.

Don’t let that defeat you — you’ve got this, and SEO jargon doesn’t have to be a mystery. Use this glossary of SEO terminology to help orient yourself and understand the terms you need to know to succeed in search. 

Already a master of SEO lingo? Scroll down to the bottom for additional SEO resources, including a beginner’s and more advanced technical guides.

SEO Terms: A Glossary

A

Algorithm – A computer program used by search engines. This program allows them to retrieve data and deliver results for searches.

Algorithm Change – Refers to when search engines update or change the algorithms they use.

Authority – The signals search engines use to assess and “grade” sites and pages to determine rank in search engine results. 

B

Backlink – AKA inbound link. A link from another (3rd party) site to your site or one of your webpages.

Black Box – This term is used to describe Google’s esoteric programs. Google’s algorithm is a “black box” — we can observe it in action and see its effects, but can’t fully access the program itself or know everything about it. 

Black Hat SEO – Risky and ill-advised SEO tactics that Google frowns upon. These tactics are contrary to Google’s Webmaster Guidelines. Engaging in black hat SEO tactics can result in penalization or removal from search rankings. 

Competitor – Your competition in the market. Generally, they fall into two categories:

• Direct – they sell similar goods and services to a similar target audience.
• SEO – competitors who bid on the same keywords as you and increase competition for the same organic traffic. 

C

Crawler – The program(s) a search engine uses to crawl the web. AKA: Bot, Spider.

D

Domain – Your website’s name. It follows the ‘www.’ in the URL, and also what follows the @ symbol in an email address. For example, in ‘www.Domain.com’ the ‘Domain.com’ is the actual domain name.

G

Google – The most popular search engine. Founded by Larry Page and Sergey Brin in September 1998. Google created a revolution in search — moving away from human-edited web directories and toward web crawling technology using an algorithm(s) to analyze and rank websites.

H

Heading – Also called H tags, they range from H1-H6. These tags designate sections of your content from the most important (H1) to the least (H6.) Heading tags, especially the H1, should always incorporate your target keywords.

Headline – An H1 tag. The most important of your headings, and should always include your keyword(s.)

Head Term – A keyword with high search volume (e.g. “email” with 1.2 million). Since head terms are popular search terms, it’s harder to rank for them. AKA: Head Keyword, Short-tail.

K

Keyword – The word or phrase you’re focusing on in your content. Keyword selection should be influenced by the terms your target audience is using in their online searches. Including keywords in your content helps search engines know what pages to surface in search results.

Keyword Research – A process of discovery. It helps you understand what keywords your audience uses in their searches and provides insight into the topics and themes most relevant to them. You also determine the keyword volume (frequency in search) and what competition exists for the term. All of this helps you determine the best keyword(s) to focus your efforts on.

Keyword Stuffing – Spam (Black hat SEO) tactic. It’s the practice of using a keyword too many times or using irrelevant keywords, in forced and unnatural ways. By doing this, spammers hope to rank higher in search results. It could result in page demotion or removal from search page rankings.

Knowledge Graph – Google’s database of knowledge. Contains data about keywords and search intent which is used to improve search results and surface relevant or related results. Displayed in a Knowledge Panel, or carousel, at the top of the Search Engine Results Page (SERP.)

Knowledge Panel – A specific section of results in the SERP. Appears as a box at the top of the first page of Google’s search results (or right side of the page on desktop.)

L

Link – A connection between two sites or web pages that are created with HTML code. They’re integral to how sites and pages are graded by search engines and pivotal to site navigation.

Long-Tail Keyword – Multiple-word search terms. Usually highly specific. People who use long-tail keywords are known to display greater purchase intent. These keywords are less popular and it is normally easier to rank for them. E.g. “Email marketing” with 18k in search volume instead of “Email” with 1.2m in search volume.

M

Manual Action – The term Google uses to describe a penalty. This happens after a human reviewer manually reviews a site to verify whether or not it complies with Google’s Webmaster guidelines. If not, pages or sites can be demoted or entirely removed from search results.

Meta Description – The short blurb that describes what a search result is about that appears below the title and link on the SERP. It’s a tag added to the head section of an HTML document, it succinctly illustrates what the content on a webpage or site is all about. The more accurate and engaging your meta description, the better your Click Through Rate (CTR) will be. Include keywords.

O

Off-page SEO – SEO boosting activities and tactics that do not occur on your website. E.g. — brand awareness campaigns, social media marketing, offline marketing, and link building all help improve SEO without occurring on your actual website.

On-page SEO – The SEO boosting activities that occur on your website. This can include optimizing the HTML code across your site (heading tag, H tags, meta descriptions, etc.), publishing good content that targets the right audience and keyword(s), intuitive site navigation, and more.

Organic Search – AKA unpaid or natural search results. Organic search results are ranked and displayed in order of most helpful and relevant. The ranking is done in accord with search engine-specific algorithms. You do not and cannot pay for organic search result placement.

Outbound Link – Links that direct away from the domain they’re found on, these links direct visitors to other (3rd party) websites.

P

Pagerank – This algorithm measures the importance of a page based on not just the volume of links leading to it, but also the quality of those links. Google says, “Not all links are equal.”

Page Speed – How much time elapses before a webpage completely loads. This factor affects your search results ranking.

Paid Search – Search results whose position is paid for. These pay-per-click ads are marked “Ads” in Google search results and are placed above and sometimes below organic search results.

R

Rank – The placement of a specific webpage in organic search results concerning a specific query.

Ranking Factor – Ranking factors are the various things deemed important (or not) that all influence search engines’ respective algorithms. They help search engines understand where to place a webpage in search results. You can directly influence many ranking factors on your webpages and site.

S

Search Engine – Computer programs that index websites, webpages, and countless documents and files on the Internet. They make it possible for users to input queries and receive results from the search engine’s index. They’re created and updated over time using crawlers and the information and data therein are analyzed by algorithms.

Search Engine Optimization (SEO) – The practice of optimizing a site and all of its content so that it’s highly visible and gets good placement in organic search results. Good SEO involves keyword research, understanding your audience, creating good and relevant content, and good website structure, navigation, and loading speed. A great SEO strategy addresses content and marketing, and technical elements, too.

Search Engine Results Page (SERP) – This page is full of the results provided by search engines after an online search is conducted. Results are sorted in order of relevance and helpfulness. SERPs normally include a list of no more than 10 links, but they can include other sections like:

• Ads
• Images
• Knowledge Panels
• Local Pack
• Shopping Results
• And more.

U

Uniform Resource Locator (URL) – This is the string of numbers and symbols located in the address bar at the top of your web browser, which includes all of the information your computer needs to find the right page, image, or document on a website. For example, “https://www.domain.com” is the URL for Domain.com.

Put these SEO terms to good use

It’s time now to build an SEO strategy that’ll help increase the visibility of your website and drive more traffic to it. As you do so, keep this glossary of SEO terms handy for use as a quick reference.

You don’t have to do it alone though. We’ve got the resources and tools you help you create that amazing SEO strategy of yours. 

SEO Resources

Check out these blog posts for more information, advice, and next steps:

A Guide to SEO Basics for Beginners

Achieving online success — whether that be launching a lucrative eCommerce business or hitting a milestone of 10k blog subscribers — is directly influenced by SEO. You can’t build a successful strategy on a shaky foundation, so start with this post if you’re new to search engine optimization. 

The Complete SEO Checklist for Blog Posts and Webpages

This helpful infographic lays out the 10 things you must have to achieve SEO perfection on your blog posts or webpages. Hang on to this one, you’ll come back to it as you create content for your site. 

For the Love of Your Business — SEO Strategies to Implement Now

When we wrote this post, we did so with your website’s best interests at heart. We consulted Mike, our resident SEO expert, and asked him for 10 elements that together, create an effective SEO strategy. Show your site how much you care about it by implementing the tactics covered here. 

SEO Audit Your Website in 2021 [Technical Guide]

Ready to level up your SEO game? This guide lays out your path. What does a website audit entail? What tools are available to you to conduct and track the audit? What should your goals be? We get into the minutiae in this post, but don’t let that deter you. Read this post, take action, and outperform your competitor in the SERPs.

How to Audit Your Online Presence in 2021

Not all SEO-boosting activities occur on your website (reference glossary above: Off-page SEO.) Not as technical as the previously mentioned resource, but just as thorough and equally as important. First, get your house in order with on-page SEO, and then, grow your off-site reputation with the strategies you learn about in this post. 

Keep this SEO Terms Glossary handy

Download this Glossary of SEO Terms to always have on-hand when you need it. 

Relevant, insightful, and well-crafted audio content delivered in a friendly yet authoritative voice can be an easy, intimate, and powerful way of connecting with different segments of the audience, educating them about your business and its products, generating brand awareness and love, strengthening your identity and eventually boosting your sales. 

If the numbers stated above don’t make a convincing enough case for the humble podcast as a worthy addition to your content marketing mix, the six compelling reasons mentioned in this article surely will.

However, before you get into making the most of your newfound passion, you must address the first step — building an identity for your podcast. This starts with registering a domain name. 

Instead of going the traditional route, consider getting a little creative and giving your podcast a meaningful and contextual online identity.

For example, if your podcast is more tech-oriented, you could register a domain name on .tech. If you’re talking about small business marketing or subjects like SEO and customer management, you could opt for .online or .site. If you’re speaking to creative professionals, or have something to do with housing, design, or outer space, you could opt for .space.

New domain extensions such as these add more character and flavor to your online identity and make you stand out. This ensures that your listener is impressed with you right from the beginning.

6 Ways Podcasts Supercharge Your Marketing

1. Easy and Inexpensive to Produce

It costs money to produce well-researched, high-quality, professional-looking content. But when it comes to podcasts, your production costs are far less than those for other forms, especially videos. 

You don’t need to hire a professional cameraperson or editor to create a podcast. A basic headset with a mic is all you need to get good audio quality. Podcast editing software such as Alitu and Audacity are fairly simple to use and there are enough tutorials on YouTube to help you get started (Audacity is also completely free).

If you are a good writer, you can write your own podcast script, one that channels your thoughts in your own voice and thus is more authentic. However, if you don’t trust your writing skills, hiring a freelance content writer from a platform such as Fiverr is also an option.

2. Stand Apart from the Competition

Content marketing is highly competitive. Almost every brand has a blog, a YouTube channel, and an active social media presence. Compared to these, podcasts are still relatively untapped, yet they have a fast-growing listener base. The number of podcast listeners globally has increased by 42% during the COVID-19 pandemic. 

Moreover, research has shown that podcast listeners are dedicated to the podcasts they love. According to this 2019 report by Edison Research on Podcast Consumers, 52% of monthly listeners will listen to an entire episode. And, even though it is easy to listen to podcasts while doing something else, 70% of the listeners claim that, at least sometimes, they listen to podcasts while doing nothing else. 

This is your chance to stand apart from the competition, create simple, meaningful content, and connect with a niche audience that sees the true value of what you have to offer and has great potential to become loyal to your brand. 

3. Establish Your Authority

People nowadays look toward brands as more than just transactional entities. They gravitate towards companies that are experts in what they do, whose products and services are guided by knowledge and experience, who aren’t just in the business of selling but of truly understanding and satisfying their needs. 

This evolution of the customer-business relationship forms the crux of content marketing, and with podcasts you have an edge over other formats. As revealed in the 2019 Podcast Consumer study mentioned above, 74% of listeners say that they listen to podcasts to learn new things, while 71% do so for entertainment. By tapping into this medium, you can establish your brand’s authority not just as a business but as an industry expert and an authentic source of knowledge and entertainment. 

4. Better Engagement

Unlike videos and articles that require people to focus their sight and thoughts on a screen, podcasts can be consumed anywhere, anytime, and in conjunction with other activities. People can listen to them while driving, doing household chores, exercising, or just before bed. 

But ease of consumption isn’t the only way in which podcasts offer better engagement. This is a chance for you to also engage more personally with your audience. Through your voice, you are able to infuse your personality in your content, while a conversational tone makes your matter more relatable. It’s like a person is having a real conversation with you rather than reading an email from you. 

In fact, you should consider including real conversations in your podcasts to encourage audience participation. You can do this by incorporating live chats and Q&As, reading comments and feedback shared with you in real-time, and giving shout outs to people who are tuned in. All of this makes for a wholesome interaction that is missing from other forms of content.

5. Connect with New Audiences

Your podcasts can cover a range of topics all directly related to your business industry — such as trends, product reviews or tutorials, or other general interest topics. For instance, a bike company can have a fitness or travel podcast, while a travel company can have a nature or photography podcast. 

As the owner of a company, you can even leverage your personal brand to gain more customers for your business. For instance, let’s say that you’re an avid surfer who runs a sports equipment company. Talking about your passion for surfing on your podcast and sharing your expert tips and exciting experiences is all sure to help you attract fellow surfers. By identifying topics that interest different segments of your target market, you can reach new audiences and build brand affinity with them. 

If you’re collaborating with another brand on your podcast or inviting people to co-host or interview, you are also opening up immense opportunities for cross-promotion and tapping into yet another consumer base. All you have to do is make sure that all parties involved are actively sharing and promoting your podcast on their platforms.

6. Build Deeper Connections

When you’re talking to your audience through your podcasts, you are quite literally telling your brand’s story in your own words and in your own voice. The very nature of the medium makes it one of the most authentic, personal, and heartfelt forms of communication. It helps people see your brand in a more personable light.

Writing about your brand’s journey, the passions that led to it, the struggles you faced, and the successes you celebrated are good enough, but nothing beats the sentiments that a human’s voice can evoke. It helps people relate better, feel empathy, get inspired, and form a deeper connection with your business; and these are the kind of connections that transform into long-lasting relationships based on friendship and loyalty. 

Get Started with Podcast Marketing

Now that you are well aware of how a podcast can boost your marketing, it’s time to hone your speaking skills and put your voice out there! 

Ensure that you have the right recording equipment that does justice to your content and voice. Find a recording space that permits minimum disturbance. Look for the right music to complement your podcast’s theme and mood. If you’re looking for co-hosts or guests, try to find people who would appeal to your target demographic or whose demographic you’d like to connect with. 

Make sure you put out at least a few (typically three) episodes to start with, so that people who are curious to engage with you more get a chance to do so. This increases their likelihood of becoming your subscribers and potentially becoming your customers and brand ambassadors. You can experiment with different formats and episode lengths to see which ones work best for you. 

Remember that the key is to deliver great content consistently to entice people into coming back for more. 

Author Bio

Alisha is a Senior Content Marketing & Communication Specialist at Radix, the registry behind some of the most successful new domain extensions, including .STORE and .TECH. You can connect with her on LinkedIn and Twitter. 

Now comes the hard part (as if leaving behind the security of your regular job wasn’t hard enough). Along with the thrills of being your own boss comes the burden of having to manage everything on your own. 

Suddenly, you’re a CEO, a designer, a social media manager, a customer service representative, and an office administrator. Throw in client meetings and chasing vendors for payments and you’re cruising toward burnout.

The good news is you don’t have to do it all on your own. With the help of technology, you can take your mind off mundane tasks and get some free time to focus on making your solopreneurial venture profitable and scalable. 

Online Tools for Solopreneurs

Here are some tools you need to make your solo journey a smooth-sailing one.

Create a Website 

First of all, you need a website to create an online presence to help prospective clients or customers find you and connect with you. 

Creating a website doesn’t have to be an expensive affair but it’s definitely one that needs thorough research and attention to detail. Start by thinking about what purpose you want it to serve and then assemble the tools you need to get it up and running.

If you find the prospect of creating a website intimidating, relax. Creating a website is an easy process when you use WebsiteBuilder. To start, answer a few questions and Domain.com’s AI-powered WebsiteBuilder will select the right layout, along with initial images and content for your site. If you’d prefer to work with a professional to create your site, Domain.com can help with that, too. 

Website Hosting

Domain.com offers powerful and reliable hosting plans ranging from your basic hosting to more complex plans for eCommerce and high-volume sites. Additionally, they offer WordPress hosting, which is among the most versatile tools offering various templates for different kinds of websites. 

Domain Name

Next, you will need to register a domain name that people can use to find your website. An ideal domain name is:

• Similar to your company name so as to strengthen your online branding.
• Short and simple enough to be memorable and easy to type.
• Indicative of your industry or nature of business.
• Creative enough to stand out from competitors.
• Readily available to use and free of trademark protections.

Consider using new domain extensions that can not only be more affordable but can also make your domain name more meaningful and contextual. For instance, you can use .store for an online store, .tech if you are a coder, programmer, or web designer, .online if you are going to take online classes, or .space if you need an online space to display your art.  

Analytics

You will also need tools to provide data that measures the success of your website in terms of the traffic it is receiving from different sources, conversions, and bounce rates. Google Analytics is a free tool that offers most services that a solopreneurial venture would need, but you can also opt for paid tools such as Ahrefs and SEMrush that can provide more complex data such as in-depth competitor analysis and backlink monitoring. 

Task Management and Communication

Being a one-person army is never easy. You need tools that can help you plan and organize your tasks, track workflows, track the amount of time spent on different jobs, and set up reminders. Fortunately, there is no dearth of online tools to help you in this department. Here are some of our favorites.

Microsoft 365

Microsoft 365 offers all the tools you know and love to help you establish and run your business. Need to reinforce your brand with a professional email address that matches your domain name? Microsoft 365 has you covered. They also offer the tools you’re already familiar with, like Outlook, Word, Skype, and more. From cloud-based document management to virtual meeting software, you have everything you need to manage your business when you use Microsoft 365. 

Google Workspace

Stay on top of all your tasks with Google Workspace. Whether you need to stay in touch with your customers and clients or share documents with partners and employees, you can do it all with the tools they offer. And there’s no need to worry about confusing set up, domain verification, or toggling between Domain.com and Gmail. Google Workspace is completely integrated with your Domain.com control panel, allowing instant access so you can get down to business, fast.

Todoist

Todoist offers a host of features for different types of workers from creative professionals to freelancers to techies to business owners. It allows you to list and prioritize tasks and subtasks, segregate them into different categories, and set deadlines and reminders. You can also track your progress through productivity charts and earn points for completing tasks. 

Monday

Monday can easily be integrated with other apps such as Google, Dropbox, and Slack to set up automated workflows and help you save time. It also offers different viewing styles such as kanban, graphs, and charts so you can pick the one that you find easiest to read and understand.

FreshBooks

FreshBooks is particularly useful for freelancers as it also provides tools for managing finances, time-tracking, and setting up estimates and timelines for projects. The invoicing tool ensures that you get paid on time while its collaborative project management tool makes it easy for clients to share feedback, so you can be on the same page at all stages of the task.

Accounting and Invoicing

Managing your business accounts can be the most daunting task for solopreneurs, especially if you’re not from a finance background. Hiring a bookkeeper may not be within everyone’s budget. But there are a number of online tools, from simple to complex, that you can use to take the load off your hands and learn a thing or two about accounting. 

Wave

This free software offers simple yet useful money-management solutions, making it ideal for small solo businesses. Its best feature is easy-to-create invoices, but it also helps you visualize your cash flows and stay on top of payments. If you want to manage your credit card payments through the app, it charges you a basic fee of $3-4 per transaction.

Xero

For more complex accounting needs, especially for those pertaining to online stores, Xero offers all of the services that Wave provides along with seamless integration with other apps that can help you automate workflows. Other useful features include inventory tracking, bill payments, bank account connections, tax calculations, financial reporting, and file sharing.

Social Media

As a solopreneur, you may not have a big marketing budget, but you can harness the power of social media to build your brand, connect with your audience and even sell your products. However, managing multiple social media accounts is no mean feat. 

That’s the reason why big companies have teams dedicated purely to social media. Not only do you need to understand the platforms well, but you also need to know your audience behavior, post on multiple accounts, and have the design and writing chops to create beautiful creatives and catchy captions. Sound intimidating? It doesn’t have to be, we’ll explain below. 

Analytics Tools

The best part about using social media platforms is that you can use their native tools (Facebook Ads Manager, Instagram Insights, and Twitter Analytics) for gaining useful target audience insights, such as demographic information, learning when they’re most active, and to discover how they’re engaging with your posts. You can even estimate the reach of your ads based on the cost and the time frame of your posts. 

Social Media Management Tools

Instead of setting up multiple reminders for posting on different accounts, you can use apps such as Hootsuite, Sprout Social and Buffer to run multiple accounts from a single platform, schedule future posts and receive advanced analytics.

Content Creation Apps

Social media is nothing without stunning visuals, but don’t fret if designing isn’t one of your strong points. You don’t even have to enroll yourself in an online Photoshop or video-editing course (although those skills are always useful in the long run). With the help of apps such as Canva, Wordswag, and VSCO Cam, you can create beautiful content with pictures, text, and other design elements to take your social media game to the next level. 

Start Your Solopreneur Journey Today

Don’t let the burdens of being a solopreneur dissuade you from taking the journey. Armed with the right tools, hard work, and willpower, you can enrich your life with meaningful work that resonates with your passion, reap the benefits of well-deserved rewards, and live life on your own terms. 

Author Bio

Alisha is a Senior Content Marketing & Communication Specialist at Radix, the registry behind some of the most successful new domain extensions, including .STORE and .TECH. You can connect with her on LinkedIn and Twitter. 

SEO Checklist for Blog Posts

Do your keyword research.

It may feel tedious, but this is a game-changer. Aim for keywords that match the intent and lingo of your reader. 

There are many free keyword search tools available to help you choose the most targeted ones for your audience. 

Be smart about keyword usage.

Keyword stuffing is a no-no. Instead, work your keywords into your headlines, image alt tags, & meta description. 

A blog post stuffed with keywords reads awkwardly and can drive away your readers. Search engines will take note and won’t reward that behavior or tactic. 

Use supporting keywords too.

Throw some secondary keywords in too, like synonyms for your targeted keyword. Search engines pick up on this.

Include internal links.

Give visitors a chance to engage with other pages on your site by linking to them. This also signals to Google that people like your content.

Pro tip: Make sure those links are set to open in new tabs.

…and external links too.

Throw in some links to helpful content from other sites too. Search engines & visitors alike appreciate the nod to additional info that’s relevant.

Build relationships with other bloggers by giving them a heads up that you’ve linked to their site. You never know, they may reciprocate the favor.  

Keep it conversational.

Technical jargon can be uninviting and dissuade visitors from staying. Keep your writing at an 8th-grade reading level and use an active voice.

Use a tool like the Flesh-Kincaid reading scale to grade your writing’s reading level and adjust accordingly. 

Don’tcrowdyourwords.

Proper formatting can make or break you. Make use of white space, plus your H & title tags. The more skimmable your post, the better.

Nail your title.

Make sure to include your keywords and keep it under 60 characters so it isn’t truncated in search results. 

Finesse the URL.

Your URL should include your keywords, but don’t fill it with conjunctions, adjectives, and articles. Separate your words with dashes.

Update your meta descriptions.

And make ’em good. These short blurbs are often what capture a visitor’s attention. And of course, don’t forget to include your keyword!

Want to start a blog?

At Domain.com, we understand that you’re busy. That’s why we developed our AI-powered WebsiteBuilder. It’s here to help you get online fast without sacrificing quality. 

Prefer WordPress? We’ve got you covered with a great selection of curated, mobile-friendly themes and pre-installed plugins for optimal functionality. 

Let us help you find the perfect domain name and launch your blog to share your great ideas with the world. 

Do you want to make the most out of your website — increase your conversion rate, improve your SEO, and have the most engaging content? Because to do so you’ll need to audit your site on a regular basis.

In this post, we’re covering ways you can perform a review of your site so you know what’s working and what needs improvement.

How to Perform a Website Audit

Let’s start at the beginning, shall we?

In order to successfully audit your site, you need to know three things:

1. What a website audit entails.
2. Who your ideal audience is.
3. What your goals are.

The first because, well, how can you perform an audit without knowing what it is? And the second because your site should be designed with your ideal audience in mind. Any improvements you make to your site based on your audit should make life easier for them, not harder. Finally, you need to have identified your website goals. The improvements you make to your site should support your goals (e.g. – increase conversions by 5% month over month.)

Many people and online resources will tell you that a website audit has everything to do with SEO. While that is a large part of it, your site is more than just an SEO machine and we have to look at the bigger picture.

We appreciate BluLeadz’s definition of a website audit. They say that “a good website audit takes into account all the factors that can influence your website’s success: From your perspective, your customer’s, and Google’s.” Considering Google held 88.47 percent of the search engine market as of 2019, their perspective and opinion of your site is absolutely crucial to your success. Your customers’ perspective is essential, so part of your audit will revolve around reviewing the user experience of your website. And of course, your perspective is vital. Who knows your goals and motivations better than yourself? Now is the time to make sure your website is aligned to support them.

Website Review and Audit Tools

It’s difficult to determine where you should begin working on your site if you don’t have a solid understanding of how it’s currently performing. It’s best to first perform your audit and then plan your improvements based on the results.   

A good thing to do at the beginning of every website audit is use a tool built for that specific purpose. You can find both free and paid website audit tools by doing a quick Internet search. Many free tools require that you provide an email address in exchange for their services (it’s called lead generation), or you can pay for a tool to provide a more in-depth review of your site.  

Website Grader

HubSpot created a popular tool, Website Grader, that provides information on your site’s performance, mobile-friendliness, security, SEO, and more. Check out Domain.com’s grade below.

What isn’t pictured here is the plethora of information you’ll receive by starting your website audit with this beginner-friendly tool. You can use the insights from the audit to hone in on the areas where your site needs the most or immediate work. In fact, the last section, titled “What Should I Do Next?” lays it out for you.

Google’s Site Audit Tools

Google offers multiple tools to help you review and understand your website. Here are three of their resources that can best assist you with your audit.

PageSpeed Insights

The name, “PageSpeed Insights,” is pretty telling isn’t it? It’s a tool that “reports on the performance of a page on both mobile and desktop devices, and provides suggestions on how that page may be improved.”

Insights ranks your webpages using a numeric grade — 90+ is a fast page, 50-90 is middling, and anything below 50 is without a doubt a slow webpage.

Note that this tool only reviews the webpage URL that you supply, not your entire website at once. Depending on the size and complexity of your site, it may not be feasible to enter the unique URL for each and every one of your webpages.

Maximize the efficacy of this tool by identifying the most important pages on your site and reviewing those first. You can figure out what pages are most important and receive the most traffic by using heatmapping tools, or by utilizing the next Google tool in this list.

Google Analytics

Analytics provides an incredible amount of information and insight into your website. If you’ve never used it before, here’s a great beginner’s guide to Google Analytics to help you get started.

Now, some of you might be wondering why we’re focusing on this tool since it provides in-depth information on your site visitors’ behavior. But think about it: Your site visitors’ behavior, in large part, correlates to the quality and efficacy of your website and its content.

Have a slow loading site? You’re going to see some big bounce rates and small dwell times. People won’t hang around waiting for the page to load; instead, they’ll leave and find another faster loading website that suits their needs.

Google Analytics helps you identify your most popular and well-trafficked landing pages. These could be the pages that people are landing on from search results, other sites, etc. most often. Consider running these pages through the PageSpeed Insights tool to make them as good as can be before moving on to less trafficked pages.

Google Search Console

Once upon a time, Google Search Console was known as Google Webmaster Tools. We like the newer name, because it speaks to this tool’s purpose: to help you “…monitor, maintain, and troubleshoot your site’s presence in Google Search results.”

If you have a website, you can benefit from Search Console. It’ll tell you things like:

• How often your site appears in Google search results.
• What terms and queries people search by that lead to your site in the results.
• Indicate any issues you may be experiencing with indexing.
• And more!

Google provides instruction on getting started with Search Console here. The information and insights you gather from this tool will be instrumental in improving your website’s SEO and overall success.

Questions to Ask During a Website Audit

Going into things blindly isn’t a great plan. This is especially true for your website audit.

Before spending a lot of time with the resources we mentioned in the last section, make sure you know what questions they’re supposed to be helping you answer.

Auditing Your Website for the User Experience

Your website’s user experience is integral to its success.

When you create a user-friendly website, you’re really inviting those users to stay longer, interact more, and hopefully, convert (that just means they take the action you want for them to take — purchase, sign up for email, etc.) on your site.

To audit your site for user experience, ask yourself the questions below. (Bonus: Many of the improvements you’ll end up making for user experience will directly improve your SEO!)

• Do I know my target audience?
• Are my CTAs (call-to-actions) and content geared toward my audience?
  • Good CTAs are effective. They are clear and deliberate in telling someone what action to take.
• Is my marketing funnel optimized for these users?
• Is my site’s load time too slow or experiencing any issues? (If so, it could mean the answer to the following question is “Yes.”)
• Are my site visitors bouncing?
  • Follow up by looking into their dwell time.  
• Is my site mobile responsive?
  • If your site doesn’t display well on mobile devices, you’re missing out. As of the end of 2019 mobile devices drove the most website traffic, coming in at 52.6%.
  • This is also important for SEO because Google uses mobile-friendliness as a ranking signal.
• Does your site navigation make sense?
  • Once someone lands on your site, will they be able to easily find what they’re looking for and move around?
  • Here’s an (admittedly extreme) example of a site with terrible navigation.

• Is your website design up to par?
  • If your site looks like it walked straight out of the 90s then you’re in trouble.
• Do you have a lot of broken links?
  • It’s a bad look, and your visitors won’t think of your site as reliable.
• Is your contact information easy to find?
  • We recommend making it available on every page, even if at the footer.
• Do you have any intrusive pop-up ads or is your site cluttered in ads?
  • Use a browser in incognito or private mode to get a sense of the ad experience for your visitors. 

Audit Your Website for Technical Issues

A technical audit helps get down to the nuts and bolts of your website: Are the systems and technologies working, or are they not?

• Is my website secure?
  • SSL is integral to the security of the information exchanged on your site.
    • Without SSL, information passed from an end-user (site visitor) to unsecure sites (like during a purchase or email sign up) and vice versa isn’t encrypted. This means it can be intercepted by lots of bad actors out there on the Internet.
  • Secure websites are favored by Google in search results.
  • Browsers display whether a site is secure or not, and that can make all the difference in a visitor’s trust (remember, they’re your potential customers.)
    • Below are examples of sites with and without SSL.

• Is your personal information protected from the Internet’s prying eyes with Domain Privacy + Protection?
  • Keep your site safe from both hackers and human error.
• How does your site display across the most popular browsers?
  • Test your site across all the major browsers so there are no surprises or bad experiences for your visitors. Make any necessary changes to improve how your site renders on these browsers.
  • Don’t forget to test the mobile versions of these browsers!
• Are you using a CMS (content management system) like WordPress?
  • If yes, are you using the most up-to-date and secure version?
  • Audit any plugins to make sure they’re running the newest versions and don’t pose security issues. Remove any no longer needed or used.  
• Is your site backed up?
  • Before making any big changes to your site, you should create a backup. Wouldn’t it be terrible if something went wrong while making updates to your site? Without a backup created of your site, that can equal lots of heartache, time, and lost revenue. 

Audit Your Website for SEO.

An SEO audit helps you optimize your website so that it performs well and ranks higher in SERPs, search engine result pages.

• Do you have a sitemap created so that Google and other search engines can easily crawl and index your site?
• Is your robots.txt file accurate?
• Are all the pages on your site optimized according to the various SEO ranking factors?
  • Moz provides a run-down of different On-Page SEO ranking factors here.
• Are you using appropriate and relevant SEO keywords across your site and content?
• Do all your pages have title tags and meta descriptions?
  • Title tags and meta descriptions are HTML elements that appear in the header on a web page. When a page shows as a search result, its title tag and meta description normally display right along with it on the SERP (search engine results page.) This is important because it can influence whether someone clicks through to your site from the SERPs.
• Is your website accessible?
  • Do your images have alt text?
• Do you have any broken or misdirected links?
  • Domain.com’s resident SEO expert, Mike, thinks SEO Minion, a free 3^rd party SEO tool, is good for checking broken links. Please note, this is not a Domain.com product or resource.
• How many backlinks do you have?
  • Backlinks are links created when one website links to another. You may also hear them referred to as “inbound links.”
  • Are they quality backlinks?
  • Moz created Link Explorer, a free tool to help you identify your backlinks and provide other link metrics, but it does require that you sign up for a free Moz account.
  • SEOquake is another 3^rd party tool (free plugin) that offers great insights into your SEO.
• Is your URL structure optimized?
  • URL structure matters to both search engines and the people visiting your site.
  • Here’s Search Engine Journal’s guide to an SEO-friendly URL structure.

Wrapping up Your Website Audit

Auditing your website can seem overwhelming at first. If that’s the case, break it out into smaller sections and complete them one by one. It could take a few days or a few weeks, but either way, audits are necessary for the success of your site.

You should plan on auditing your website at least a couple of times each year. For more complex websites, consider auditing them more frequently.

Reviewing and auditing your site will give you a leg up with search engines, your customers, and your competitors.

Did you have any other tips or recommendations for auditing sites? Let us know in the comments!

A large part of that success consists in understanding the performance of your cumulative digital efforts. You have to take stock of everything you’ve done, and beyond that, your total digital presence.

You may think that means reviewing the actions and things you directly control online, like your website, your social media profiles, and your on-page SEO. And you’d be correct… to an extent.

Don’t forget that you can’t control the entirety of the conversation around your business on the Internet. If you want to audit your total online presence, look to the areas you can’t directly manage, too.

We’re going to discuss the various parts of a total online audit in this post, and we’ll point you in the direction of some tools that can help you accomplish the task. A comprehensive audit takes time, but is vital to your business’ online success, so if you can’t dedicate any time to an audit, consider hiring an expert who can help.

Performing a Complete Online Audit of Your Web Presence.

You should go into your audit with a plan, and you should be able to put one together using this guide. So let’s get to it.

We’ll be learning a lot about performing a web presence audit today, like:

• The issues it can help you uncover and solve.
• The items and areas to be reviewed in your audit.
• The insights you’ll gain into your online presence [Office1] and business post-audit.

Why You Should Perform a Total Online Presence Audit.

There seems to be this recurring trope in Hollywood — the one about someone who’s born lucky, or has some magical event befall them, and then everything they do works out in their favor. Do you know the one?

Somehow, that mentality has gotten into entrepreneurship. We hate to break it to you, but that happens in the movies and only in the movies.

If you’re an entrepreneur, business owner, blogger, or side-hustler, you’re going to have to make your own luck. And fair warning: It’s going to look a lot less like luck and a lot more like dedication and hard work. But the end result — success on your own merit, is so worth it.

The first step to success is understanding your business.  

Do you know who your ideal customer is? Can you describe your marketing funnel(s)? Wondering why some competitors perform better than you do for certain keywords in SERPs? Or why certain pages of your site have high bounce rates?

These are all questions you need to know the answers to, and your audit will help you gain these crucial insights.

Tracking Your Audit Findings.

Before getting started, make sure you have a way to track and record your audit and your findings.  

If you use a cloud-based solution for record-keeping, then you can quickly and easily share your findings with anyone who needs to access them.

Depending on your preference, we offer and recommend both GSuite, which comes with all the Google tools you know and love, like Gmail, Sheets, and Docs, and Office 365, that offers all the familiarity of Outlook, Excel, and Word plus a host of other features.  

Parts of a Complete Online Presence Audit.

Now that you have your tracking tools at hand it’s time to plan your audit. It will consist of reviewing the following areas:

• Website
  • SEO analysis, both on and off-page
  • Content
  • Analytics
• Marketing and digital campaigns
• Social media platforms and profiles
• Local directories
• Review sites
• Google My Business Listing

As we move through each section we’ll tell you what to look for and provide you with a set of questions to guide you. Feel free to add your own as you go.

How to Audit Your Website.

Your website is your home base online. It’s where you drive customers and generate business, so you need to treat it well.

We really like that John Jantsch, of Duct Tape Marketing, recommends starting website audits with your homepage. He writes that, “If you find issues on your homepage, odds are you’ll find issues throughout the rest of your website as well.”

When you review your site, you’ll discovers answers to things like:

• What actions are your site visitors taking?
• Where are people clicking on your homepage?
• What landing pages receive the most traffic?
• How long are people staying on site?

And all of these insights can be used to further refine your site and improve your marketing funnel.

A website audit, in and of itself, is a large but fruitful task, so don’t hesitate to ask for help from a professional if you need it. We wrote an entire guide dedicated to auditing your website, and it includes tips and the tools you’ll need to accomplish it. Check it out here. This guide also includes the instructions for performing your on-page SEO reviews. In the next section, we’ll cover how to review your off-page SEO, or SEO factors that aren’t on your website.

How to Audit Off-Page SEO.

If you haven’t heard of SEO yet, let us explain. SEO stands for Search Engine Optimization. Don’t let the name fool you though, when performing SEO tasks you won’t be directly affecting any search engines. Instead, you’ll be optimizing different factors on your site so that they rank higher in search engine result pages, or SERPs.

Along with those website SEO factors, referred to as on-page SEO, there’s also off-page SEO.

Off-page SEO mainly consists of building back links to your site from other online sources. That could mean a variety of things, like linking back to your site from social media or other blogs and sites. In fact, backlinks can be bucketed into three general groups:

• Natural Links
  • Links made to your site organically by others. Like if someone were to link off to your site in a blog post they write without you having to ask them to do it.
• Manually Built Links
  • These are links that appear on 3^rd party sites or platforms, but you’ve had a hand in getting them there. This could mean you’ve asked a customer or friend to share it, or maybe you hired an influencer to do a social media campaign that links back to your site.
• Self-created Links
  • These are the bad boys of backlinks, and we recommend you use caution before plastering your site links all over the Internet. Search engines don’t look fondly on spammy links, so if you’ve inserted them where they don’t belong — like random blogs and websites that don’t relate to you in some meaningful way — you could be doing yourself a disservice. Only post your links where it’s appropriate and makes sense.

You can use Google Search Console, a free tool, to audit your links. Use Google’s instructions to start your free account and then you can download a list of all your backlinks. Then, if you can, remove any that fall into “spammy” territory.

How to Audit Social Media.

Your social media profiles comprise a good portion of your total online presence. Social media is a place to connect with and grow an audience, identify new business opportunities, and tell your story the way you want it told.

Auditing your social media can help you find new audiences, improve relationships with existing ones, direct people to your site to transact, and more.

You’re going to want to start your social media audit by tracking down all your social media profiles. In your Google Doc or Excel Spreadsheet, record the platform (like Instagram, Facebook, etc.) and the link to your profiles. Also include:

• Your social media username, or handle.
• What your goals are for the channel.
• How frequently you post to support those goals.
• Top performing content.
• Information on your audience or demographic.

Then, stop and reflect on the different social media platforms and channels. Are they supporting your goals as-is? What needs to be refined? Are there any you don’t need to be on?

Remember, it’s not about being everywhere, it’s about being where it counts, or where your audience is.

How to Audit Marketing and Digital Campaigns.

Are you running any marketing or digital campaigns?

Those should be part of your complete web presence audit, too. As you compile your different campaigns, make sure you’re clear on their goals. Create S.M.A.R.T. goals for each of your campaigns.

Once you know the goals of your campaigns, you’ll want to review their looks to make sure they’re on-brand. Is your type consistent? Are your logos the same?

Check out this thorough guide from FlypChart to help you analyze the headlines and copy of your campaigns to make sure everything is support of your goals.

How to Audit Online Reviews.

When it comes to online reviews, there’s not much that can be done to change any that exist, but it’s a good idea to audit them anyway.

Auditing your online reviews, on sites like Yelp or Facebook, can help you keep your finger on the pulse of what people are saying regarding your business.

Lots of positive feedback? You must be doing something right.

Too much negative feedback? Use the critiques and criticism you see to improve your business and after doing so, encourage people to leave new, positive reviews if they’d had a good experience.

No reviews at all? That doesn’t mean people don’t like your business, but it may mean that you’re not exactly memorable enough. You can work to implement a word-of-mouth-marketing strategy that can help increase what people say about you — online and off.

How to Audit a Google My Business Listing.

Have you set up a Google My Business Listing (GMBL) for your business?

If not, you’re missing out. Google is by far the most popular search engine, so it’s good to have a GMBL. These listings have all of your important business information like your hours of operation, contact information, and website links, along with the ability for customers to leave reviews on your listing.

We recommend using Google’s guide to setting it up, or making sure yours it set up correctly, as part of your audit.

Audit Your Web Presence to Better Your Business.

Total online audits have a lot of parts to them, it’s true. We don’t expect that you’ll be able to complete your audit in one day, and that’s ok.

Break your audit down into manageable chunks and record your findings and results as you go so that you don’t forget where you left off.

If you need help, don’t hesitate to contact an expert.

Many have used this time to strengthen their eCommerce operations as more and more people resort to online shopping. And with the holiday season upon us, this trend is gaining more traction.

According to a 2020 holiday predictions survey, 85% of the retailers interviewed estimated that online sales will increase in this holiday season as compared to 2019 and 55% said they are investing more in upgrading their eCommerce platforms.

It’s evident that this holiday season will take the competition to the next level while also posing new challenges for businesses to keep up with the increase in demand, handle shortages created by reduced scale of operations and, most importantly, build trust with new and existing customers.

This, in fact, is the perfect opportunity for businesses to gain the loyalty of wary online shoppers through a fulfilling and secure shopping experience.

Build Trust with Your eCommerce Customers.

Whether you’re a seasoned eCommerce company or have recently started your online store, these five trust-building tips will help you make the most of this pandemic-fraught holiday season.

1. Reassure customers about safety

The pandemic has everyone on the edge about the transmission of COVID-19 through physical contact. Physical distancing rules are either firmly in place or strongly recommended. Several companies have come up with a strict contact-less delivery policy to allow people to reap the benefits of home delivery without hesitation.

If your business has such a policy in place, along with other rules of how products are handled from packing to delivery and safety measures followed in your workplace, such as wearing of gloves, masks, and other protective equipment, make sure you communicate them clearly to your customers.

A great idea is to send an email about it to all of your subscribers to show them that their safety is your primary concern.

Moreover, communicate these policies to each and every member of your team and make sure that everyone is on board to make this virtual holiday shopping season safe for customers as well as staff. 

2. Be transparent about delays

The competition in eCommerce makes it mandatory for businesses to be well-stocked at all times and offer the quickest, most hassle-free delivery possible.

However, most eCommerce companies rely on third parties such as suppliers, warehousing facilities, delivery management agencies, and customer support. Often, delays are caused by situations that are not in your hands.

Several companies had to press pause on their operations during the pandemic and while business is bouncing back now, companies are still at different stages of resuming their operations. This means that not everyone is operating at full capacity, which can lead to longer wait times than usual.

People, too, have become more patient with such inevitable delays but as a brand that cares about its customers, it is your duty to be transparent about any issues that impact their shopping experience.

Make sure you communicate realistic wait times so that people don’t have unrealistic expectations that set them up for disappointment. If a product is out of stock and it will take time for you to obtain it, let the customer know, offer alternatives, and reward their patience with a discount or a freebie.

3. Improve your website experience

If you’ve been considering a website revamp, this is the perfect time to do so. Here are three things to keep in mind when you’re looking to improve your website’s user experience.

Unique Landing Page

To highlight the merriment of the holiday season, you could create a unique landing page where you highlight all your start products that are perfect for holiday shopping.

To give it an additional flavor of branding, you could give this landing page a unique domain name such as www.holidaybonanza.store or www.merrytimes.fun. New domain extensions such as .store, .online, .fun, and .space, can add that extra spark in your branding.

Speed of site and service

People have little patience when it comes to browsing the Internet. Keep bounce rates low by ensuring that your website loads in less than 5 seconds. Optimize image sizes so that they load quickly. Remove all unnecessary plugins and make sure that the built-in apps for payments and other features are not slowing you down.

Optimize for mobile

While there’s nothing like your own mobile application, you can still create memorable mobile shopping experiences by optimizing your website for mobile devices. Before you start your holiday season campaign, see how your website loads and looks on different devices such as computers, phones, and tablets. Take steps to ensure it loads quickly, the alignments are proper, and that scrolling and browsing are easy.

4. Offer quick checkout

Customers have a lot to accomplish when they’re shopping during the holiday season and you can help them save time by offering a short and sweet checkout.

Simple process

The fewer steps in your checkout process, the less likely people are to abandon their shopping carts. Limit your checkout process to no more than three steps: name and address, purchase review, and payment.

Guest checkout

Every brand likes to gather contact information of their customers to get to know them better and continue to attract them with personalized offers and deals.

However, not every customer feels comfortable sharing their email address especially if they’re doing business with you for the first time.

Some customers just want to make the purchase and be done with it and they shouldn’t feel like they’re being compelled to create an account with you. Provide a guest checkout option to make shopping easy and stress-free for everyone.

Multiple payment options

People have different preferences when it comes to online payments. Some are apprehensive about divulging their card details to different companies. Some prefer online bank transfers. Others use third-party apps such as PayPal or Google Pay. Make sure you cater to all preferences by providing as many payment options as possible.

5. Secure your site

Several people are skeptical of online shopping for security reasons. They are unsure about what might happen when they need to input sensitive information such as personal details and credit card or bank account numbers when making online purchases.

As more people may resort to online shopping due to the closure of physical stores and for health safety concerns, eCommerce companies must reassure buyers that their information is safe at every step of the way.

If you haven’t obtained an SSL (Secure Sockets Layer) certificate for your website, this is the time to do so. This certificate ensures safe transmission of encrypted data from browsers to websites.

Websites that don’t have SSL of HTTPS in their URL are flagged as “insecure” by Google when a user tries to access them. This message can raise suspicion among visitors and discourage them from shopping on your website.

Apart from the SSL certificate, you should also display security seals across your payment pages, such as badges by trusted companies like Visa, Mastercard, Google, and PayPal so that people feel safe about sharing their sensitive bank account information.

Ready to make the most of the holiday eCommerce season?

The holiday season is always an exciting time for people and businesses, but this one is slated to be unlike any other. For people, it is an opportunity to connect with their loved ones after a difficult year, even if just through gifts or virtual meetings.

For businesses, it is an opportunity to make up for the losses suffered so far. By building trust among customers through safety measures and enhanced online shopping experience, businesses not only stand to increase their revenue but also evolve as players to watch out for in the eCommerce playing field.

Author Bio

Alisha is a Senior Content Marketing & Communication Specialist at Radix, the registry behind some of the most successful new domain extensions, including .STORE and .TECH. You can connect with her on LinkedIn and Twitter. 

So, are you taking advantage of that fact to get in front of your audience?

We hate to break it to you, but if you’re not, you’re at a disadvantage. 

In this post, we’ll explain how your eCommerce efforts can benefit from email marketing. We’ll provide some tips on growing and segmenting your email lists, give a few pointers on email design, and briefly discuss your email cadence.

Using Email Marketing to Support eCommerce

Are you finding that despite your best efforts you aren’t making the profits that you’d like from your website?

It’s a tough reality that many business and website owners face. And it’s understandable considering you probably don’t have a six or seven-figure marketing budget. How are you supposed to compete with the big guys?

We recommend using email marketing and adding a sign-up form on your website. According to MarketingSherpa, “More than seven in 10 (72 percent) U.S. adults indicate a preference for companies to communicate with them via email.” There’s a lot of opportunity in that number, so don’t miss out.

Why use email marketing?

Let’s consider why people are visiting your website in the first place. 

To start, they have to be interested in you, which is great. They’re visiting your site because they want to learn more about you or they want to purchase from you. By providing an email sign-up form on site you’re giving them an opportunity to stay connected with you after they leave. 

You’re also giving them an easy way to keep you top-of-mind so they can come back to your site in the future.

Oh, and did we mention that email marketing has a return of $38 for every dollar that you spend on it?

How to Use Email Marketing on Your Site

Here are two things you must do if you want to make the most of email marketing on your site.

1. Make your sign up form easily accessible.
   1. Having a sign-up form for your email list on your homepage is great. But having it available across all the pages of your website is even better. Many people arrive at websites after finding them in an online search. Oftentimes, these people aren’t taken to your home page, but land deeper within your site, like on a blog post. Don’t miss out on capturing their email addresses by only providing a sign-up form on one page of your website.
2. Communicate value.
   1. Big, blocky letters that scream, “Sign up for my list!” aren’t cutting it anymore. By providing more context and value in your call-to-action (CTA) for people to join your list, you better the chances that they’ll be interested and driven to sign up. Wouldn’t you be more inclined to sign up for a list that promised, “Discounts, deals, and insider info — for subscribers only!”?

Designing Your Emails

Take a second to think of some well-known businesses and brands, like McDonald’s or Coca-Cola. Mickey D’s golden arches and Coke’s red colors are instantly recognizable. 

If you were to get an email from one of those businesses in a blue and gold color and written in Comic Sans, would you open it? Probably not, because that doesn’t match the idea we have of those brands and you might think they’re spam emails. 

Spam emails are a huge issue that people deal with every day, and you don’t want them to think your emails are spam, too. 

To avoid that, try doing the following:

• Use a template.
  • Consistency is key. You want your subscribers to immediately recognize your emails and know who they’ve come from. Don’t change your colors, logo, and branding on each and every email as your customers won’t know what to expect and may unsubscribe from your emails thinking they’re spam.
• Pro-tip: Make sure your website name and domain name match, too! When they see your domain name in their inbox, they’ll recognize your trusted business. 

Your key takeaway should be that the more consistency you can provide for your customers the better they’ll remember you.

What should I include in my emails?

If you’re wondering what to put in your emails to drive sales, we can help with that.

Here are some ideas that you can use to help strengthen your relationship with your email subscribers so that they’ll be more invested in you and your site.

• Coupons and offers
  • Everyone loves to feel special. Let your subscribers know that they made the right decision to let you into their inbox by giving them a special discount or coupon to use on your site.
• Expertise and know-how
  • Are you the expert in your field or about what you sell? Show off those smarts! Use your email to convey interesting, valuable information about your products or services to capture your audience’s attention and inspire trust in you.
• Images
  • Use images in your emails to help convey what words can’t. If you’re selling products and talking about them in your emails then showcase a few.
• Clear CTA
  • Use buttons in your emails to provide clear, distinct call-to-actions. Want someone to purchase a product through a link in your email? Label it “Buy Now” so there’s no confusion on their part about what you’d like for them to do.

How Frequently and When Should I Email?

Some days and times are better for sending email marketing campaigns than others. However, finding the times that are best for you involves some trial and error. 

Your audience may prefer to open emails after work hours or before they start their day. If you’re using an email marketing service, you’ll have an opportunity to review your email performance and stats, and can determine when most people are opening your emails. Use this data to inform your future email campaigns. 

When it comes to email cadence, or the frequency at which you send email newsletters, there’s one rule you need to follow: Don’t inundate your subscribers. Start slow, emailing them weekly or bi-weekly and you can increase your cadence from there. 

As you change your email cadence, keep an eye on your stats and reporting. Look for patterns in the data — do people stop opening your emails when you send more often or do they mark them as spam? Those are big indicators that you need to send less frequently. 

Email Marketing and Websites Work Together to Boost eCommerce

When it comes to business, you need to be where your customers are. Meet them in their inbox and provide them with information and links back to your site. 

Email marketing helps you build a rapport with your customers (and potential customers) and can bring them back to your site to transact. 

Do you use email marketing as part of your eCommerce strategy? What does or doesn’t work for you? We’d love to know, so comment below!